Author Topic: Bug Reports  (Read 17551 times)

Offline fzxdoc

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Re: Bug Reports
« Reply #140 on: June 12, 2017, 09:09:54 PM »
But at least we have an idea what the problem might be, DL. So don't lock yourself in the closet and cry just yet. :) The glass is definitely half full. :)

Kathryn
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Offline fzxdoc

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Re: Bug Reports
« Reply #141 on: June 14, 2017, 02:39:40 PM »
To add another morsel to the mix, DL, I could not post this photo posting advice in the Chatter topic without getting the Forbidden error. My workaround was to take a screen shot of that information (in a Word document) and post it instead. This was a few weeks ago.

Yesterday I tried posting the same information in the Chatter topic and it posted just fine. Sounds as though there is more than one cause for the Forbidden error, or that the cause is a moving target.

Here's the info:

Using a photo-hosting site like Flickr:

1.  Go to Flickr and click on the photo that you want to share here. That opens the photo in its own window

2. In the lower right hand corner, click on the little curvy arrow (the Share This Photo arrow).

3. In the box that opens, select "BB code" on the right side just above the little window that shows the code.

4. Select the photo size you want. "Small" or "Medium" work good here.

5. Highlight the code in the box (if it's not already highlighted), copy it, come back here, and paste that code into your post. (Note: You do not have to do anything else (like clicking on the little picture icon). Just paste the code that you copied from Flickr)

6. When you select "Post" or "Preview" you will be able to see your photo in the post.



Kathryn
My blog: I Made This! at http://imadethis-asewingblog.blogspot.com/
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Offline RedDawn

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Re: Bug Reports
« Reply #142 on: July 06, 2017, 08:10:20 PM »
When trying to log in I am seeing this repeatedly:

Stitcher's Guild Reloaded
An Error Has Occurred!
Your session timed out while posting. Please go back and try again.



It takes a few tries or a few minutes wait before I am allowed to log in.
~~ The fabric made me do it ~~

Offline fzxdoc

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Re: Bug Reports
« Reply #143 on: July 06, 2017, 09:50:57 PM »
When you log in, RedDawn, be sure you click the option to "Always stay logged in".  Otherwise you're shut out after 60 min.

Kathryn
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Online DragonLady

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Re: Bug Reports
« Reply #144 on: July 06, 2017, 11:04:15 PM »
When trying to log in I am seeing this repeatedly:

Stitcher's Guild Reloaded
An Error Has Occurred!
Your session timed out while posting. Please go back and try again.



It takes a few tries or a few minutes wait before I am allowed to log in.

You'll also get that error if you delete your cookies.
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Offline Altered ID

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Re: Bug Reports
« Reply #145 on: July 12, 2017, 07:22:14 PM »
I am getting a forbidden message when I try to include images from Flickr here, using their bbcode: http://artisanssquare.com/sg/index.php?topic=755.msg17870#msg17870

I was trying to preview, and successfully did preview a time or two, but after some rewording, it quit letting me preview.  The link it was trying to use for the preview that generated the forbidden message was: http://artisanssquare.com/sg/index.php?action=post2;start=0;board=6

The specific error returned was:

Quote
Forbidden

You don't have permission to access /sg/index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

I suspect I triggered something in the server's anti-spam/anti-bot software by my obsessive-compulsive editing and previewing.  I suggest that an admin with access to the server logs check them for my IP address.  :)

« Last Edit: July 12, 2017, 07:31:57 PM by Altered ID »

Offline Altered ID

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Re: Bug Reports
« Reply #146 on: July 12, 2017, 09:23:59 PM »
I was able to edit in the images after it was posted.  So, I don't know what caused it, unless possibly the server blocked me for a period of time, then unblocked me.

Online DragonLady

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Re: Bug Reports
« Reply #147 on: July 13, 2017, 12:01:48 AM »
Someone is working on the site behind the scenes right now.  The board is still undergoing a lot of work because there are so many glitches and occasional errors.

It's a brand new server, and it's not really not working very well.  But we are trying to get the issues resolved.
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Offline Altered ID

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Re: Bug Reports
« Reply #148 on: July 13, 2017, 01:19:03 AM »
Thanks, DL.  I understand how it is. 

Offline CCL

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Re: Bug Reports
« Reply #149 on: July 16, 2017, 12:10:47 AM »
DragonLady, I just experimented a little by deleting the number of urls in a post.   There seems to be a maximum number.

So for example, If I include all the urls that come with a Flicker BB copy and paste,  I can only include one photo (four urls).  If I eliminate all the urls except for the one calling the image, I can get two photos (maybe more).

Hope this information helps.  If not, please disregard.


Online DragonLady

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Re: Bug Reports
« Reply #150 on: July 16, 2017, 03:41:17 AM »
DragonLady, I just experimented a little by deleting the number of urls in a post.   There seems to be a maximum number.

So for example, If I include all the urls that come with a Flicker BB copy and paste,  I can only include one photo (four urls).  If I eliminate all the urls except for the one calling the image, I can get two photos (maybe more).

Hope this information helps.  If not, please disregard.

Hmmmm...................................

That sounds like the limitation for including images from the gallery; although it shouldn't pertain to outside URLs.  I'll take a look at it.
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Offline Altered ID

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Re: Bug Reports
« Reply #151 on: July 16, 2017, 07:13:56 PM »
I could not post more than 3 links in this post: http://artisanssquare.com/sg/index.php?topic=786.msg18252#msg18252

When I tried, I got the same error message I mentioned above. 

It sounds like something is limiting the number of URLs a member can post.  (Maybe ModSecurity, Imunify360, or something similar?)

Offline CCL

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Re: Bug Reports
« Reply #152 on: July 17, 2017, 10:28:26 PM »
DragonLady,  I experimented with posting more external links - in a somewhat systematic testing - and just as Altered ID did, I hit the max number of urls / photo posts at 3.  The fourth url consistently kicked me out to the infamous Forbidden message.

Hope that helps.

Online DragonLady

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Re: Bug Reports
« Reply #153 on: July 17, 2017, 11:38:38 PM »
Thank-you both. :)
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Offline LyndaC

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Re: Bug Reports
« Reply #154 on: March 16, 2018, 10:20:34 PM »
I am not able to post for some reason.  Can someone give me some suggestions to try?

Here is what I need to post:
I just attended a posh custom jewelry show this morning. Before it was my turn to pay for my items, my iPad dinged to notify me that a $400 charge was put on my account.  I called home and asked my husband  to stop that charge.

I had NOT given them my cc yet!

It turned out that someone was sitting in a car in the parking lot beside the civic center, skimming cc numbers and using them immediately.

I did not know they could do that BEfORE the charge as made, but they obviously can.
Beware!

Offline AnnetteB

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Re: Bug Reports
« Reply #155 on: March 16, 2018, 10:36:44 PM »
OMG that's terrible LyndaC! I wonder if they could get your CC details if your phone was set up as the device for cc purchases instead of the magnetic card.
Annette
Queensland Australia

Online DragonLady

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Re: Bug Reports
« Reply #156 on: March 17, 2018, 04:05:12 AM »
I am not able to post for some reason.  Can someone give me some suggestions to try?


I've sent you a message.
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Offline fzxdoc

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Re: Bug Reports
« Reply #157 on: March 17, 2018, 01:02:46 PM »
Lynda, I sent you a message a week or two ago when you asked the same question. Check your personal message box here. I'm sure you'll get it squared away soon and will be able to post here again. :)

I'm sorry to hear about that cc scam. How terrible. Good thing you and your husband caught it so quickly.

Kathryn
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Online DragonLady

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Re: Bug Reports
« Reply #158 on: May 26, 2018, 02:33:57 AM »
We've now been two weeks without a single error code on the forum's admin panel.  Nothing.

I know we still have a couple of members experiencing trouble getting pages to load, but beyond that, I don't have any current bug reports (at least nothing that isn't at least a few months old).

Who is still having problems?

Even if  you posted an error before, please bring it up again here so I can work on whatever issues are still alive & biting.
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Offline Joyce P

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Re: Bug Reports
« Reply #159 on: May 26, 2018, 09:20:11 PM »
This is really terrific news.

Offline Garden Girl

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Re: Bug Reports
« Reply #160 on: May 28, 2018, 02:04:11 AM »
I got an internal server error while trying to cast my SWAP vote a couple of minutes ago. It did go through but I had to look around to check.


Online DragonLady

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Re: Bug Reports
« Reply #161 on: May 31, 2018, 07:51:52 AM »
GG; any chance you are using a router? If so, have you rebooted it recently?

The few reports I'm getting now all have one thing in common: they're showing up on internal pages -that is, pages beyond the front page.  That makes me wonder if it's possible the errors are occuring between your computer and the server...in which case I need to go tap our hosts on the shoulder again.


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Offline Garden Girl

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Re: Bug Reports
« Reply #162 on: June 02, 2018, 02:44:07 AM »
GG; any chance you are using a router? If so, have you rebooted it recently?

?maybe ;) It's ATT Uverse, so a modem, which is maybe the same thing? If rebooting it means unplugging everything from it every time it drops the bleeping connection, which is too often in this neighborhood, then, why, yes.

I get the errors and inability to post here on a regular basis. But then it tells me I already made that post as well. So something probably inconsequential has a minor hiccup. Just a very minor annoyance, which is why I didn't mention it before.

Online DragonLady

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Re: Bug Reports
« Reply #163 on: June 02, 2018, 02:55:07 AM »
Quote
If rebooting it means unplugging everything from it every time it drops the bleeping connection, which is too often in this neighborhood, then, why, yes.


Yep; that's the one.

They've  made a LOT of progress toward getting the bugs worked out of the server, but I think there are still a few lurking, so I'll put in another support ticket on Monday.
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