Author Topic: 500 Errors?  (Read 2222 times)

Online DragonLady

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500 Errors?
« on: February 08, 2018, 04:22:34 PM »
We have a member who has reported getting several 500 errors.  I've looked at the account, but don't see anything outside the norm, so am checking to see if anyone else is having the same issue?

We do get these from time to time, usually because we've exceeded the maximum number of simultaneous connections, but usually refreshing the page "fixes" it so everything loads correctly.  But if anyone is seeing 500 error all the time, please email me so I'll be aware of the problem.
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Offline Elephun

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Re: 500 Errors?
« Reply #1 on: February 08, 2018, 05:33:15 PM »
I am getting them as well.

Also, I got a site down notice last night when I tried to look at the site. I'm sorry I don't remember the time. I assumed you were doing work on the site at the time.

Offline fzxdoc

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Re: 500 Errors?
« Reply #2 on: February 08, 2018, 05:48:27 PM »
I just got another one trying to reply to this topic. Yup, they're more common of late.

Plus the site is slooooow to load.

Kathryn
My blog: I Made This! at http://imadethis-asewingblog.blogspot.com/
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Online DragonLady

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Re: 500 Errors?
« Reply #3 on: February 08, 2018, 07:26:27 PM »
Hmmmmmmmmmmmmmmmmmmmmmmmmm

I'm not having any of those problems.

How many of you are using iPads?
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Offline Elephun

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Re: 500 Errors?
« Reply #4 on: February 08, 2018, 07:51:53 PM »
I'm using both ipad and laptop and I've had some problems with both. I use Safari for my browser on ipad, and Chrome for my browser on laptop.

Online DragonLady

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Re: 500 Errors?
« Reply #5 on: February 08, 2018, 08:18:47 PM »
Okay; I've cleared all the caches, dumped the error logs and other stuff that takes up space.  I've optimized the database and forced a recount of everything.

Let's see if that helps.  If not, please do let me know, as I'm not having any issues with anything on this end.
The road to our success is always under construction.
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Offline PJSewingal

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Re: 500 Errors?
« Reply #6 on: February 08, 2018, 08:27:18 PM »
I have had no 500 errors. I use Edge on my PC and Safari on my IPad. I move between the two devices.
Paula
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Blog: https://spoolsandyards.wordpress.com/

Offline fzxdoc

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Re: 500 Errors?
« Reply #7 on: February 08, 2018, 09:06:57 PM »
I'm using a desktop PC with Mozilla Firefox.

Kathryn
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Offline PJSewingal

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Re: 500 Errors?
« Reply #8 on: February 09, 2018, 12:39:55 AM »
I stopped using Firefox a long time ago.  I was having issues with lots of different sites using them.
Paula
Sew many ideas, Sew little time

Blog: https://spoolsandyards.wordpress.com/

Offline Meg

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Re: 500 Errors?
« Reply #9 on: February 09, 2018, 12:54:38 AM »
I use an old iPad and access this site via Safari, sometimes I use my iPhone, and at work on a pc.  I've not gotten a 500 error for a looong time, and don't have trouble loading the site, either.  Thanks.

Offline mudcat

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Re: 500 Errors?
« Reply #10 on: February 09, 2018, 12:58:26 AM »
I had one 500 error last night but reloaded successfully.  I have had one of them every so often ... like maybe one a month if that.  I use Firefox on an iMac for this site most of the time.  Not really a fan of little screens for reading/browsing.



Offline sdBev

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Re: 500 Errors?
« Reply #11 on: February 09, 2018, 01:45:21 AM »
...I got a site down notice last night when I tried to look at the site. ...
I got that periodically. I go away and come back a few hours and I’m fine.   But it is annoying.
sdBev
sdBev.wordpress.com

Offline Garden Girl

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Re: 500 Errors?
« Reply #12 on: February 09, 2018, 02:35:42 AM »
I was having a bit of trouble a week or two ago, with 500 errors, the occasional site down and sometimes slow. This week everything has been zippy and A-OK. I'm on a meh PC with Chrome as my browser.

I also cleaned my system out last week, deleting junk, erroneous files, cookies, etc. I do it fairly often but was a bit behind with life events.  ::)

Online DragonLady

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Re: 500 Errors?
« Reply #13 on: February 09, 2018, 05:55:15 AM »
Some -maybe most- of these errors probably do happen when I'm working on the site.  However, most of what I do is stuff that's not changed "on the fly".  Rather, I make the changes behind the scenes, then install them here as a finished work.  The big exceptions are things like updating the database, and making backups, which do slow everything down and can cause some people to be unable to connect -precisely why I try to always do it in the middle of the night, when we have the fewest people active.
The road to our success is always under construction.
If you should have any trouble with any aspect of the forums, just email me: dl@artisanssquare.com

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Offline Melinda_B

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Re: 500 Errors?
« Reply #14 on: February 09, 2018, 11:11:36 AM »
Rather, I make the changes behind the scenes, then install them here as a finished work.  The big exceptions are things like updating the database, and making backups, which do slow everything down and can cause some people to be unable to connect -precisely why I try to always do it in the middle of the night, when we have the fewest people active. 

Are the people getting the errors on the same side of the world as you DL?  It couldn't be that they're trying to access the site in your middle of the night, and their daytime?
Melinda

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Personal Blog - https://melbrennan.com/

Offline fzxdoc

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Re: 500 Errors?
« Reply #15 on: February 09, 2018, 01:35:18 PM »
I stopped using Firefox a long time ago.  I was having issues with lots of different sites using them.

I love Firefox on my desktop PC. I'm still running Windows 7 and they seem to get along well.

Kathryn
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Offline LindaNan

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Re: 500 Errors?
« Reply #16 on: February 09, 2018, 01:55:49 PM »
Me too.  I dread the day I may have to upgrade.
LindaNan

Online DragonLady

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Re: 500 Errors?
« Reply #17 on: February 09, 2018, 04:14:47 PM »

Are the people getting the errors on the same side of the world as you DL?  It couldn't be that they're trying to access the site in your middle of the night, and their daytime?

That's entirely possible -those in the UK or Australia may be trying to visit just when I'm doing the backups and such, and that will cause 500 errors.
The road to our success is always under construction.
If you should have any trouble with any aspect of the forums, just email me: dl@artisanssquare.com

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Offline Diane in WV

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Re: 500 Errors?
« Reply #18 on: February 10, 2018, 04:51:56 AM »
I stopped using Firefox a long time ago.  I was having issues with lots of different sites using them.
I use Firefox, and don't have problems. I don't have problems with this site, I do with others because they are loaded with pictures and/or videos, and I have limited internet. Sights with mainly words just works better (I do like pictures and videos, but not when they are very slow, and for me and hughes.net, they are).
Let's talk about math

Offline Lessalt

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Re: 500 Errors?
« Reply #19 on: February 10, 2018, 05:08:28 AM »
I use Safari on my iPad and not getting any 500 errors.

Offline Diane in WV

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Re: 500 Errors?
« Reply #20 on: February 10, 2018, 05:31:09 AM »
Let's talk about math

Online DragonLady

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Re: 500 Errors?
« Reply #21 on: February 10, 2018, 07:10:15 AM »
If you get 404 errors on SG, the most likely reasons are:

I messed up, and deleted a file or somehow made one unreadable
The server is down or being restarted
The DNS record is being changed (this only happens if we change servers or hosts or both)

If refreshing doesn't work, just be patient.... I'll fix whatever borked just as soon as I can.
The road to our success is always under construction.
If you should have any trouble with any aspect of the forums, just email me: dl@artisanssquare.com

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Offline kowgiirl.up

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Re: 500 Errors?
« Reply #22 on: May 14, 2018, 10:04:54 PM »
I received this error today while replying to a thread. I was able to get it posted so that is good news.

First time for this error for me.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@artisanssquare.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request
Theresa

Runs with scissors

Online DragonLady

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Re: 500 Errors?
« Reply #23 on: May 14, 2018, 10:36:08 PM »
I received this error today while replying to a thread. I was able to get it posted so that is good news.

First time for this error for me.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@artisanssquare.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request

Hmmmm...........

I haven't changed anything for  a few days now.  I'll have to look into it and see if I can find out what happened.
The road to our success is always under construction.
If you should have any trouble with any aspect of the forums, just email me: dl@artisanssquare.com

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Buy a Subscription Now to participate in all of our great discussions! Less than .75¢ per week for all-you-can-eat access. :)

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Check out my Etsy shop for gorgeous buttons & other craft supplies:
https://www.etsy.com/shop/RoadsideAttractions